Taiwan Digital Arrival Card System makes entering Taiwan straightforward with a free digital form that takes less than 5 minutes to complete. Since October 2025, every foreign visitor must submit this online immigration form before arrival. This guide explains how the Taiwan Digital Arrival Card System works and what you need to know.
What Is the Taiwan Digital Arrival Card System?
The Taiwan Digital Arrival Card System is a digital immigration registration system managed by Taiwan’s National Immigration Agency (NIA). Replacing the traditional paper arrival card in October 2025, this online form collects essential traveler information before you arrive in Taiwan. The system is accessible through the official portal at twac.immigration.gov.tw and works on both desktop and mobile devices.
Every foreign national entering Taiwan must complete the Taiwan Digital Arrival Card System, regardless of visa status or purpose of visit. The form captures your passport details, flight information, and accommodation address in Taiwan. After submission, you receive a QR code confirmation via email that immigration officers may verify upon arrival.
The TWAC system represents Taiwan’s move toward fully digital immigration processing. Unlike paper forms that required manual data entry by immigration staff, the digital Taiwan Digital Arrival Card System allows travelers to submit accurate information in advance, reducing processing time at airports and seaports across the country.
How the Taiwan Digital Arrival Card System Works
The Taiwan Digital Arrival Card System operates through a web-based portal that guides travelers through a series of data entry screens. The system validates your information in real-time, flagging errors before submission. Here is how the process flows from start to finish.
First, you access the TWAC portal at twac.immigration.gov.tw using any modern web browser. The system supports Chrome, Firefox, Safari, and Edge on both desktop and mobile platforms. You select your preferred language from the available options, then begin entering your personal information.
The form requires three categories of data: personal identification (passport number, nationality, date of birth), travel details (airline, flight number, arrival date), and accommodation information (hotel name and address or host’s address in Taiwan). Each field includes validation to prevent common errors like incorrect passport number formats.
After completing all required fields, you review your entries on a summary screen. The system highlights any incomplete or potentially incorrect information. Once you confirm the details are accurate, you submit the form. The Taiwan Digital Arrival Card System system processes your submission immediately and sends a confirmation email containing a QR code within minutes.
The QR code serves as your digital Taiwan Digital Arrival Card System confirmation. While immigration officers primarily verify your information electronically using your passport number, having the QR code available on your phone or printed provides an additional layer of assurance during the arrival process.
Step-by-Step Guide to the Taiwan Digital Arrival Card System
Follow these steps to complete your Taiwan Digital Arrival Card System efficiently:
Step 1: Access the Portal – Open twac.immigration.gov.tw in your browser. The site loads quickly on both mobile and desktop connections. Look for the official NIA branding to confirm you are on the correct site.
Step 2: Select Language – Choose your preferred language from the dropdown menu at the top of the page. The Taiwan Digital Arrival Card System system supports English, Chinese, Japanese, Korean, and several other languages.
Step 3: Enter Personal Details – Input your passport number, full name (as it appears on your passport), nationality, date of birth, and gender. Double-check each entry against your passport to avoid discrepancies that could cause issues at immigration.
Step 4: Add Travel Information – Enter your airline name, flight number, and expected arrival date. If you are traveling by sea, select the maritime option and provide your vessel information instead.
Step 5: Provide Accommodation Details – Enter the name and address of your hotel, hostel, or host accommodation in Taiwan. If you have not booked accommodation yet, you can enter your first-night address and update it later if needed.
Step 6: Review and Submit – Carefully review all entered information on the confirmation screen. Check for typos in your passport number and name, as these are the most common sources of problems. Click submit when everything looks correct.
Step 7: Save Your Confirmation – Check your email for the Taiwan Digital Arrival Card System confirmation with QR code. Save it to your phone or print a copy. The confirmation is valid for 7 days from the submission date.
Required Information for the Taiwan Digital Arrival Card System
Before starting your Taiwan Digital Arrival Card System application, gather the following documents and information:
- Valid passport with at least 6 months validity remaining
- Flight details including airline name, flight number, and arrival date
- Accommodation address in Taiwan (hotel name and full address)
- Email address for receiving the QR code confirmation
- Phone number (optional but recommended for contact purposes)
The passport is the most critical document for the Taiwan Digital Arrival Card System. Your name, nationality, and passport number must match exactly what appears in your travel document. Even small discrepancies – like a missing middle name or incorrect number – can cause problems during immigration processing.
For the accommodation field, provide the complete address including district and city. Popular areas like Taipei’s Zhongzheng District, Xinyi District, or Kaohsiung’s Zuoying District are well-known to immigration staff, but providing complete addresses helps ensure smooth processing.
Common Issues and Solutions
Travelers occasionally encounter problems with the Taiwan Digital Arrival Card System. Here are the most frequent issues and their solutions:
Passport Number Mismatch – The most common error occurs when travelers mistype their passport number. Always copy the number directly from your passport rather than typing from memory. The system validates the format but cannot catch transposed digits.
Name Discrepancies – Enter your name exactly as it appears on your passport, including middle names if listed. The Taiwan Digital Arrival Card System system compares your submission with airline manifest data, and discrepancies can trigger additional screening.
Expired Passport – The Taiwan Digital Arrival Card System requires a valid passport with at least 6 months remaining before expiration. If your passport expires within 6 months of your arrival date, renew it before completing the form.
Email Not Received – Confirmation emails typically arrive within 5 minutes. Check your spam or junk folder if you don’t see it. You can also log back into the TWAC portal to retrieve your confirmation using your passport number.
System Timeout – The portal may time out after extended inactivity. To avoid losing your progress, complete the form in one sitting. The entire process takes less than 5 minutes when you have all required information ready.
Tips for a Smooth Taiwan Digital Arrival Card System Experience
These practical recommendations will help you complete the Taiwan Digital Arrival Card System without complications:
- Use a desktop browser for the most comfortable data entry experience, though mobile works fine too
- Complete the form early – submit at least 3-4 days before your flight to allow time for any corrections
- Save your confirmation as a screenshot on your phone in addition to the email
- Verify your passport validity before starting – ensure at least 6 months remaining
- Have your hotel booking confirmation handy for accurate accommodation details
- Use a stable internet connection to prevent timeouts during submission
- Check the confirmation email immediately and report any errors to NIA support
For US citizens specifically, the Taiwan Digital Arrival Card System process is identical regardless of whether you enter under the Visa Waiver Program or with a visa. Your nationality field should reflect your passport, and the system handles all entry categories automatically.
Frequently Asked Questions
Official Resources
For the most current information about the Taiwan Digital Arrival Card System, visit these official sources:
- TWAC Official Portal – Submit your Taiwan Digital Arrival Card System here
- National Immigration Agency – Taiwan’s immigration authority
- Bureau of Consular Affairs – Visa and entry policy information
Last updated: July 2026. Always verify current requirements with official sources before travel.
